Privacy Policy

EtoZEE Shop

Effective Date: 3 September 2026
Last Updated: 3 September 2026

1. Introduction

EtoZEE Shop (“EtoZEE Shop”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information and information received in connection with our e-commerce and Amazon-related services. This Privacy Policy explains how we collect, use, access, store, protect, disclose, and retain information when you visit or interact with https://etozeeshop.in (the “Website”) or use our services.

By accessing or using the Website or our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with the Website or our services, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone/mobile number
• Business or company information, where voluntarily provided
• City, state, or other location information provided by you
• Information contained in enquiries, support requests, or other communications
• Information necessary to provide services requested by you
• Other information that you voluntarily provide to us

We may also collect limited technical information automatically when you access the Website, including IP address, browser and device information, operating system, pages visited, date and time of access, referring website, and general Website usage information.

3. How We Use Information

We may use information for the following purposes:

• Responding to enquiries and requests
• Providing and supporting our products and services
• Communicating with customers and prospective customers
• Providing e-commerce and marketplace-related services requested by customers
• Maintaining and improving the Website
• Maintaining Website and information security
• Detecting and preventing fraud, abuse, or unauthorized activity
• Maintaining business and transaction records
• Complying with applicable laws, regulations, legal processes, and lawful requests
• Establishing, exercising, or defending our legal rights
• Performing other purposes reasonably related to the purpose for which information was provided

We do not sell personal information as a standalone commercial product.

4. Amazon and Marketplace Information

EtoZEE Shop may provide services to authorized Amazon Selling Partners in connection with their Amazon seller businesses.

Where our application or services are authorized to access information through Amazon services or APIs, including the Selling Partner API (SP-API), we access only the information necessary to provide the specific functionality or service requested by the authorized Selling Partner.

We use Amazon-related information only for authorized and disclosed business purposes and in accordance with applicable Amazon policies and applicable law. We do not intentionally request or access Amazon information that is not necessary for the functionality of our services.

Where Amazon authorization is required, access is obtained through Amazon’s authorized authorization mechanisms. We do not request or accept a customer’s Amazon Seller Central password, one-time password, access credentials, or other confidential authentication information.

Information received from Amazon is not used for unrelated purposes, including unrelated marketing, customer targeting, review manipulation, or other prohibited activities.

5. Amazon Customer Personal Information

If our services receive personally identifiable information relating to Amazon customers through an authorized Amazon integration, such information will be processed only for permitted purposes associated with the authorized service and applicable legal requirements.

We do not sell, rent, or commercially distribute Amazon customer personal information. We do not use Amazon customer personal information for unrelated advertising, profiling, or marketing.

Access to Amazon-related personal information is restricted to authorized personnel or service providers who require access for a legitimate business purpose.

6. Payment Information

Our Website does not currently operate a payment gateway or process online payments directly.

We therefore do not intentionally collect or store complete credit-card or debit-card information through the Website.

If payment functionality is introduced in the future, this Privacy Policy may be updated to describe the applicable payment-processing arrangements.

7. Cookies and Similar Technologies

The Website may use cookies and similar technologies to support Website functionality, security, performance, and analytics.

Cookies may be used to enable Website functionality, remember preferences, understand Website usage, improve performance, and support security.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

8. Sharing and Disclosure of Information

We may disclose information when reasonably necessary to operate our business and provide requested services.

Information may be shared with:

• Website hosting and infrastructure providers
• Technology, IT, and security service providers
• Email and communication service providers
• Analytics providers, where applicable
• Professional advisers
• Service providers engaged to perform authorized business functions
• Government authorities, regulators, or law-enforcement agencies where required or permitted by law
• Other parties where disclosure is necessary to protect our rights, property, users, or business

Where service providers process information on our behalf, we take reasonable steps to require appropriate confidentiality and security protections.

We do not sell or rent personal information or Amazon-related information.

9. Third-Party Websites and Platforms

The Website may contain links to third-party websites, marketplaces, platforms, or services, including Amazon and other e-commerce platforms.

Third-party services operate independently and have their own privacy policies, terms, and practices. EtoZEE Shop is not responsible for the privacy practices, security, content, or policies of third-party websites.

When you interact directly with Amazon or another independent marketplace through its own systems, the information you provide is subject to that platform’s applicable privacy policy and terms.

10. Data Access Controls

Access to personal information and Amazon-related information within EtoZEE Shop is restricted according to business need and role.

Personnel, contractors, and service providers are provided access only where necessary to perform assigned responsibilities or authorized services. We do not share Amazon account credentials and do not permit access to information for unrelated purposes.

We take reasonable measures to maintain appropriate authentication, authorization, confidentiality, and access-control practices.

11. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information and Amazon-related information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Our security practices are designed to restrict unauthorized public or internal access to information and to limit access according to legitimate business requirements.

No method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

12. Data Retention and Deletion

We retain personal information and Amazon-related information only for as long as reasonably necessary to provide authorized services, maintain legitimate business records, resolve disputes, prevent fraud or misuse, comply with legal and regulatory obligations, and protect our rights.

When information is no longer required for a legitimate purpose, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements and any permitted retention obligations.

13. Incident Response and Security Events

EtoZEE Shop maintains procedures for identifying, assessing, responding to, containing, investigating, and recovering from information-security incidents.

Where an incident may affect personal information or Amazon-related information, we take reasonable steps to assess the incident, restrict further unauthorized access, preserve relevant information for investigation, remediate the issue, and make notifications where required by applicable law or applicable Amazon requirements.

We periodically review our information-security risks and security practices and take reasonable measures to address identified risks.

14. Organizational Changes Affecting Amazon Information

EtoZEE Shop maintains a policy to notify the applicable Amazon support or compliance channel within 30 days of material organizational changes that affect the organization’s use of, or need for, Amazon information, including material changes to ownership, business operations, services, or the nature of the organization’s use of Amazon information.

We will maintain our Amazon-related services and data practices in accordance with applicable Amazon requirements following such changes.

15. Your Privacy Choices and Rights

Subject to applicable law, you may have the right to request information about personal data held by us, request correction of inaccurate information, request deletion where legally permitted, withdraw consent where processing is based on consent, and opt out of certain marketing communications.

To make a privacy-related request, contact us using the details in Section 18. We may request reasonable information to verify your identity before processing a request.

16. Marketing Communications

If you voluntarily subscribe to communications from us or request information about our products or services, we may use your contact information to communicate with you.

You may opt out of marketing communications at any time by contacting us or using an unsubscribe mechanism where one is provided.

17. Children’s Privacy

Our Website is not specifically directed toward children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

18. Contact Us

If you have questions regarding this Privacy Policy, wish to make a privacy-related request, or have a concern regarding the handling of your personal information, please contact:

EtoZEE Shop
125, Koylanagar
Dhanbad, Jharkhand – 826005
India

Email: contactus@etozeeshop.in
Phone: +91-9835018589
Website: https://etozeeshop.in

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, legal requirements, or applicable Amazon requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy and publish the revised policy on the Website.